These Terms and Conditions govern the use of the Hopsy platform (the “Platform”) operated by SCAHH LTD, a company registered in England and Wales (company number 14551622) with registered office at C/O Sedulo Liverpool Limited, 5th Floor, Walker House, Exchange Flags, Liverpool, England, L2 3YL (“Company”, “we”, “our” or “us”).
By accessing or using the Platform, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use the Platform.
These Terms apply to:
Together these are referred to as “Users.”
Hopsy is a hospitality operations and compliance platform designed to help organisations manage operational procedures, safety processes, staff records, compliance logs, shift records, checklists, and operational workflows across venues.
The Platform may be accessed via a web browser or other authorised device.
The Company grants the Account Owner a limited, non-exclusive, non-transferable licence to access and use the Platform for internal business purposes during the Subscription Term.
No ownership rights in the Platform are transferred to Users.
An Account Owner is the organisation or individual who creates the Platform account and subscribes to the service.
The Account Owner is responsible for:
The Account Owner represents and warrants that they have authority to bind their organisation to these Terms.
An Invited User is a person who has been granted access to the Platform by an Account Owner.
Invited Users typically include:
Invited Users may record operational data within the Platform, including but not limited to:
All such entries are considered operational records of the Account Owner.
All operational records created within the Platform are owned by the Account Owner.
These records include, but are not limited to:
Actions performed by Invited Users within the Platform form part of the organisation’s operational record.
Invited Users acknowledge that their actions within the Platform are recorded and retained as part of the Account Owner’s business records.
The Platform maintains operational records to preserve an accurate audit trail.
The Company may retain records entered into the Platform for purposes including but not limited to:
Operational records may be retained even if:
Where records are retained following account termination, the Company may:
The Company has no obligation to provide continued access to records following account termination unless otherwise agreed.
Users agree that they will not:
Account Owners are responsible for ensuring their Invited Users comply with these Terms.
The Platform is provided on a subscription basis.
Subscription terms may be monthly, annual, or otherwise specified during sign-up.
Subscriptions automatically renew unless cancelled before the renewal date.
Failure to make payment may result in suspension or termination of access to the Platform.
The Company will use reasonable efforts to maintain availability of the Platform.
However, the Platform is provided “as is” and may occasionally be unavailable due to:
The Company does not guarantee uninterrupted service.
The Platform is intended to assist organisations in managing operational processes.
The Platform does not provide legal or regulatory advice.
Users remain responsible for ensuring their organisation complies with all applicable laws and regulations.
All intellectual property rights in the Platform remain the property of the Company.
Users may not copy, reproduce, distribute, or create derivative works based on the Platform without written permission.
To the maximum extent permitted by law:
The Company shall not be liable for any indirect or consequential loss arising from use of the Platform.
The Company’s total liability under these Terms shall not exceed the fees paid by the Account Owner during the preceding 12 months.
The Company may suspend or terminate access to the Platform if:
Upon termination:
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
The Company may update these Terms from time to time.
Where material changes occur, Users will be notified through the Platform or via email.
Continued use of the Platform constitutes acceptance of the updated Terms.